News

May 2, 2020 QAZAQ AIR recommends to use online check-in for flights

In order to reduce social contacts and waiting in line at the airport, we ask you to pass registration online through the website www.flyqazaq.com Web check-in starts 48 hours in advance and ends 3 hours before the flight departure. After registration, print your boarding pass at home or save it to your phone. Upon arrival…
May 1, 2020 QAZAQ AIR completes first flight from Nur-Sultan to Almaty after declared state of emergency in Kazakhstan

In the short period provided to prepare for the resumption of flights, airline and its employees did everything possible to ensure that passengers and crew were in the safest conditions for health requirements. During registration, boarding and in flight, all the requirements of the State Chief Sanitary Officer were followed. Cabin crew underwent medical examination…
April 30, 2020 Starting May 5, QAZAQ AIR resumes regular flights from Nur-Sultan to Kyzylorda, Ust-Kamenogorsk, Semey and Petropavlovsk

Dear passengers! Starting May 5, QAZAQ AIR starts regular flights from Nur-Sultan to Kyzylorda, Ust-Kamenogorsk, Semey and Petropavlovsk. Flight № Schedule Days IQ413IQ414 Nur-Sultan (13:40) – Ust-Kamenogorsk (15:20)Ust-Kamenogorsk (16:00) – Nur-Sultan (17:45) Monday Wednesday Friday IQ437IQ438 Nur-Sultan (08:30) – Петропавловск (09:40)Петропавловск (10:10) – Nur-Sultan (11:25) Monday IQ437IQ438 Nur-Sultan (10:05) – Petropavlovsk (11:15)Petropavlovsk (11:55) – Nur-Sultan…
April 29, 2020 QAZAQ AIR preventive measures to respond to COVID-19

The airline continues to take effective measures to stop the spread of COVID-19. QAZAQ AIR complies with all the requirements of the State Chief Sanitary Officer of the Republic of Kazakhstan, and is also uses International Air Transport Association (IATA) Guideline for Airlines. The airline ensures compliance with stringent hygiene requirements – antiseptics, protective masks…
April 28, 2020 From May 1st QAZAQ AIR starts regular flights between Nur-Sultan and Almaty twice a day according to the decision of State Authorities.

Dear passengers! From May 1st QAZAQ AIR starts regular flights between Nur-Sultan and Almaty twice a day according to the decision of State Authorities. Nur-Sultan – Almaty, IQ353 at 09:30 and IQ351 at 14:20 Almaty – Nur-Sultan IQ354 at 12:10 and IQ352 at 17:00 The airline took all measures to ensure the safety of our…
April 15, 2020 Cancellation of flights in all directions until April 30, 2020

Уважаемые пассажиры! Авиакомпания QAZAQ AIR сообщает об отмене всех своих авиарейсов по всем направлениям до 30 апреля 2020 года. Для оформления возврата авиабилетов: 1.     При покупке через https://www.flyqazaq.com/ или в кассах авиакомпании необходимо отправить запрос на info@flyqazaq.com 2.     При покупке через агентов (например Aviata.kz, Tickets.kz, Santufei и др.), необходимо обратиться по месту приобретения авиабилетов Все заявки на возврат денежных средств будут обработаны в порядке очередности и на каждую…
March 31, 2020 Cancellation of all flights from April 1 to April 10, 2020.

Dear passengers! QAZAQ AIR announces the cancellation of all its flights in all directions from April 1 to April 10, 2020. To issue a return ticket: When purchasing through www.flyqazaq.com or at the airline’s box office, you must send a request to info@flyqazaq.comWhen buying through agents (for example, Aviata.kz, Tickets.kz, Santufei, etc.), you must contact…
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